Refund policy

 

At R4RE, we are committed to ensuring your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help. Please review our refund and return policy below.

Returns

1. Eligibility:

   • To be eligible for a return, your item must be unused and in the same condition that you received it.
   • It must also be in the original packaging.

2. Return Period:

   • You have 7 calendar days to return an item from the date you received it.

3. Return Process:

   • To initiate a return, please contact our customer service team at R4re.info@gmail.com with your order number and details about the product you would like to return.
   • Once your return is approved, we will provide you with a return shipping address and instructions.

4. Shipping Costs:

   • Customers are responsible for paying their own shipping costs for returning an item. Shipping costs are non-refundable.
   • If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

1. Inspection and Approval:

   • Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
   • We will immediately notify you of the status of your refund after inspecting the item.

2. Refund Process:

   • If your return is approved, we will initiate a refund to your original method of payment.
   • You will receive the credit within a certain number of days, depending on your card issuer’s policies.